{"id":711,"date":"2026-03-13T20:29:41","date_gmt":"2026-03-13T18:29:41","guid":{"rendered":"https:\/\/hera.devocean.gr\/privacy-policy-personal-data-cookies\/"},"modified":"2026-06-30T11:01:59","modified_gmt":"2026-06-30T08:01:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/herahotelaxd.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy Personal Data Cookies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"711\" class=\"elementor elementor-711 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-980e934 e-con-full e-flex e-con e-parent\" data-id=\"980e934\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d8e6fc2 e-con-full e-flex e-con e-child\" data-id=\"d8e6fc2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ee1700e e-con-full e-flex e-con e-child\" data-id=\"ee1700e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a47d129 e-con-full e-flex e-con e-parent\" data-id=\"a47d129\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aacd21a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"aacd21a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afae53c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"afae53c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">HERA HOTEL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e599da elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"3e599da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Last update: [06\/04\/2026]<\/p>\n<p>At Hera Hotel, located in Greece, we are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016\/679 (GDPR) and applicable Greek laws.<\/p>\n<p>This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>1. Data Controller<\/strong><\/p>\n<p>The data controller responsible for processing your personal data is:<\/p>\n<p><strong>Hera Hotel<\/strong><\/p>\n<p><strong>Address: L. Dimokratias 179, 68132, Alexandroupoli<\/strong><\/p>\n<p>Phone: +302551028200, +302551028300<\/p>\n<p>Email: <a href=\"mailto:info@herahotelaxd.com\">info@herahotelaxd.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>2. Personal Data We Collect<\/strong><\/p>\n<p>When you use our website or make a reservation, we may collect:<\/p>\n<ul>\n<li>Full name<\/li>\n<li>Email address<\/li>\n<li>Phone number<\/li>\n<li>Address and country of residence<\/li>\n<li>Reservation details (dates, room type, preferences)<\/li>\n<li>Payment-related information (processed securely via third-party providers)<\/li>\n<li>Identification details (only when required by Greek law during check-in)<\/li>\n<li>IP address and website usage data<\/li>\n<li>Messages sent via contact or inquiry forms<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>3. Purpose of Data Processing<\/strong><\/p>\n<p>Your personal data is processed for the following purposes:<\/p>\n<ul>\n<li>To manage and confirm reservations<\/li>\n<li>To provide hotel accommodation and related services<\/li>\n<li>To communicate with you before, during, or after your stay<\/li>\n<li>To comply with legal obligations under Greek law<\/li>\n<li>To improve our website and services<\/li>\n<li>To ensure website security and prevent fraud<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>4. Legal Basis for Processing<\/strong><\/p>\n<p>We process your personal data based on:<\/p>\n<ul>\n<li>Contractual necessity \u2013 to fulfill your booking<\/li>\n<li>Legal obligation \u2013 compliance with Greek hospitality and tax laws<\/li>\n<li>Legitimate interest \u2013 service improvement and security<\/li>\n<li>Consent \u2013 for newsletters or marketing communications (if applicable)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>5. Data Sharing and Disclosure<\/strong><\/p>\n<p>We do not sell or rent your personal data. Data may be shared only with:<\/p>\n<ul>\n<li>Online booking platforms and payment processors<\/li>\n<li>IT and website service providers<\/li>\n<li>Accounting and legal advisors<\/li>\n<li>Public authorities when required by Greek or EU law<\/li>\n<\/ul>\n<p>All third parties are required to comply with GDPR standards.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>6. International Data Transfers<\/strong><\/p>\n<p>If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>7. Data Retention<\/strong><\/p>\n<p>We retain personal data only for as long as necessary to:<\/p>\n<ul>\n<li>Fulfill the purposes outlined in this policy<\/li>\n<li>Comply with Greek legal, tax, and accounting requirements<\/li>\n<\/ul>\n<p>Once no longer required, data is securely deleted or anonymized.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>8. Your Rights Under GDPR<\/strong><\/p>\n<p>As a data subject, you have the right to:<\/p>\n<ul>\n<li>Access your personal data<\/li>\n<li>Request correction or update<\/li>\n<li>Request erasure (\u201cright to be forgotten\u201d)<\/li>\n<li>Restrict or object to processing<\/li>\n<li>Data portability<\/li>\n<li>Withdraw consent at any time<\/li>\n<li>Lodge a complaint with the Hellenic Data Protection Authority (HDPA)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>9. Cookies Policy<\/strong><\/p>\n<p>Our website uses cookies to ensure proper functionality and improve user experience. For more information, please refer to our Cookies Policy or manage your preferences via the cookie banner.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>10. Website Security<\/strong><\/p>\n<p>We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>11. Changes to This Privacy Policy<\/strong><\/p>\n<p>We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with an updated effective date.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>12. Contact Information<\/strong><\/p>\n<p>If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:<\/p>\n<p><strong>Hera Hotel<\/strong><\/p>\n<p>Email: <a href=\"mailto:info@herahotelaxd.com\">info@herahotelaxd.com<\/a><\/p>\n<p>Phone: +302551028200, +302551028300<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY HERA HOTEL Last update: [06\/04\/2026] At Hera Hotel, located in Greece, we are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016\/679 (GDPR) and applicable Greek laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-711","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/herahotelaxd.com\/en\/wp-json\/wp\/v2\/pages\/711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herahotelaxd.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/herahotelaxd.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/herahotelaxd.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/herahotelaxd.com\/en\/wp-json\/wp\/v2\/comments?post=711"}],"version-history":[{"count":4,"href":"https:\/\/herahotelaxd.com\/en\/wp-json\/wp\/v2\/pages\/711\/revisions"}],"predecessor-version":[{"id":866,"href":"https:\/\/herahotelaxd.com\/en\/wp-json\/wp\/v2\/pages\/711\/revisions\/866"}],"wp:attachment":[{"href":"https:\/\/herahotelaxd.com\/en\/wp-json\/wp\/v2\/media?parent=711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}